Client results

Operational Problems Solved. Results That Matter.

See how iSoft has helped operational businesses reduce administration, accelerate critical workflows and connect the systems their teams depend on.

See the results Discuss your bottleneck
Problems before products Practical staged delivery NZ-led accountability
Confirmed client result$150k+

annual operational savings

2 hrs

previous quoting time

<10 min

new preparation time

Measured figures are shown only where the result has been confirmed.

Transport & logistics
Manufacturing & distribution
Field service operations
Moving & relocation
Selected work

From Costly Bottlenecks to Better Operations

Each engagement began with an operational constraint—not a predetermined technology.

AI-assisted logistics data capture and operational workflow dashboardTransport & logistics
Confirmed measurable result

Saved More Than $150,000 Per Year Through AI-Assisted Data Capture

A national logistics business was losing time and money through manual data entry, inconsistent item capture and repeated double-handling.

What we changed

  • Introduced camera-based, AI-assisted item detection
  • Removed repetitive manual data entry
  • Connected capture with the wider operational workflow
  • Improved processing consistency and turnaround
$150,000+in confirmed annual operational savings, including the equivalent workload of three full-time roles.
Read the full logistics case study
MoveLogic mobile-first moving survey and quotation platformMoving & relocation
Workflow acceleration

Reduced Estimate Preparation From Two Hours to Under Ten Minutes

A moving business relied on slow, inconsistent manual surveys and volume calculations before preparing customer estimates.

What we built

  • Mobile-first digital survey workflow
  • AI-assisted household-item detection
  • Automated volume calculations
  • Faster, more consistent estimate preparation
Before~2 hours
AfterUnder 10 min
Read the full moving case study
Tanker Solutions B2B ecommerce platform connected with MYOB EXO Manufacturing & distribution
System Integration

Connected B2B Ecommerce With MYOB EXO

Tanker Solutions needed product, pricing, customer and order information to move reliably between its B2B ecommerce platform and MYOB EXO.

What we delivered

  • Purpose-built B2B ecommerce platform
  • Product and pricing synchronisation
  • Secure customer-account access
  • Automated order transfer
  • A connected and supportable ordering workflow
The connected workflow reduced repeated handling between the online ordering platform and the core business system.
Read the full Tanker Solutions case study
Passenger transport booking, pricing and trip-allocation platform Passenger transport operations
Operational booking platform

Connected Passenger Bookings, Dynamic Pricing and Driver Allocation

A New Zealand passenger transport provider needed to connect customer bookings with pricing rules, administration, vehicles, service partners and trip allocation.

What Isoft delivered

  • One-way, return, hourly and multi-day booking workflows
  • Distance-, duration- and service-class-based pricing
  • Passenger, baggage and vehicle selection rules
  • Central booking and administration workflow
  • Partner and driver trip-allocation processes
This case study has been anonymised. Client-identifying and commercially sensitive information has been removed, and no unverified financial result is attached.
Read the passenger transport case study
Customer-facing entry point for the connected GetCharlie property-services platform Field service operations
First-version platform

Building the First Version of a Connected Property-Services Platform

GetCharlie needed to move beyond spreadsheet-based coordination and establish a digital platform connecting customers, service requests, office teams and field personnel.

What Isoft delivered

  • Structured customer and service-request workflows
  • Centralised job coordination and operational visibility
  • Mobile access for field-service personnel
  • A scalable foundation for continued platform development
Isoft designed and developed the first version of the GetCharlie application. The current platform may include features added after the original engagement.
Read the GetCharlie case study
Anonymised white-label cold-chain consignment tracking portal Cold-chain logistics
White-label delivery

Connected Consignment Details, Milestones and Customer Tracking

A New Zealand cold-chain logistics operation needed a clear customer-facing experience for checking consignment information and delivery progress.

What Isoft delivered

  • Tracking-number lookup and invalid-reference handling
  • Consignment, reference, quantity, weight and service details
  • Location context presented alongside shipment information
  • Chronological pickup-to-delivery milestone visibility
Delivered through a white-label engagement. The end-client, delivery partner and commercially sensitive information have been withheld, and no unverified performance result is attached.
Read the consignment tracking case study
Exeloo drawing workflow dashboard showing approvals, drawing status and simPRO integration Manufacturing & engineering
Drawing management and system integration

Modernised Drawing Control for Exeloo’s Manufacturing Operations

Exeloo relied on a legacy drawing-management environment with drawing information spread across database records and separate file locations for pending, current and as-built drawings.

What we delivered

  • Web-based drawing-management workflow
  • Controlled drawing status and revision management
  • Part and assembly validation through simPRO
  • Structured approval and review queues
  • Clearer visibility across drawing requests and workflow status
  • Azure-based foundation for support and historical migration
The new platform provides a controlled foundation for drawing, revision and manufacturing information. Quantified outcomes will be added only after Exeloo confirms them.
Read the full Exeloo case study
AI-assisted mobile MVP for capturing and analysing item characteristics Applied AI MVP
MVP development

Connected Mobile Item Capture With AI-Assisted Analysis

A logistics technology concept needed a working MVP to test whether item photographs could be turned into structured characteristics within a practical mobile workflow.

What Isoft built

  • Mobile camera capture and image upload
  • Top- and side-view item photography
  • AI-assisted extraction of handling characteristics
  • Structured results for human review and record management
This was an MVP development engagement. The case study describes demonstrated functionality and does not attach unverified production, accuracy, speed or commercial results.
Read the AI item-analysis MVP case study
Rickshaw digital booking, school-run attendance scanning and AI chatbot workflows Passenger transport
Connected passenger transport workflows

Digital Booking, School-Run Attendance and AI Support for Rickshaw

Rickshaw required connected digital capabilities spanning customer booking, physical attendance capture for school transport and AI-assisted customer interaction.

What Isoft delivered

  • Responsive taxi booking and fare-estimation workflow
  • QR or barcode attendance capture for school runs
  • API integration with the School Run application
  • AI chatbot integration within the client's digital environment
The case study covers three delivered Rickshaw initiatives. No unverified attendance, booking, chatbot, revenue or administration-saving result is attached.
Read the Rickshaw case study
What these projects show

A Repeatable Approach, Not a One-Off Build

Find the costly bottleneckIdentify the hand-off, delay or visibility gap creating the greatest impact.
Connect before replacingImprove and integrate useful existing systems wherever that is the sensible path.
Deliver in practical stagesStart with the highest-value workflow, prove value and expand deliberately.
Keep improvingReview adoption, performance and the next constraint after launch.
Your result

Where Is Manual Work Costing Your Business?

Let’s review one operational workflow, identify the highest-cost constraint and determine whether integration, automation or purpose-built operational software is the right next move.

Book an Operational Systems Review