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Movers Case
Industry: Moving & Logistics
Project Duration: 6 Months
Technologies Used: AI, Predictive Analytics, Routing Algorithms
Background
A moving company aimed to optimise its operations and improve customer service by leveraging artificial intelligence (AI).
The Challenge
The company struggled with inefficiencies in route planning, inaccurate cost estimates, and poor resource allocation – all of which led to higher operational costs and dissatisfied customers.
The Solution
Isoft Technologies implemented a tailored AI-powered system with:
- Route Optimisation – Intelligent algorithms to determine the most efficient travel paths.
- Predictive Analytics – Forecasting models for accurate resource and vehicle planning.
- Automated Quote Generation – Real-time AI-based pricing for fast and accurate quotes.
The Results
- Increased Efficiency: Reduced travel time and fuel costs by 30%.
- Improved Resource Allocation: Enhanced accuracy in staffing and vehicle assignment.
- Higher Customer Satisfaction: 40% increase in customer satisfaction due to accurate and timely service.
