Costly Onsite Surveys
Estimators spend time travelling to homes before the move has been qualified or won.
Moving & Relocation
Quote Moves in Minutes, Not Hours
Isoft helps moving businesses replace slow manual surveys with AI-assisted inventory capture, automated volume calculations and a connected workflow from customer enquiry to estimate and booked move.
Mobile-first customer surveys
Estimator review remains in control
Practical staged implementation
Under 10 min
estimate preparation reduced from approximately two hours in the measured moving workflow
Customer Enquiry
Remote Survey
Inventory & Volume
Estimate & Approval
Booked Move & Operations
The operational problem
Slow surveys delay quotes—and delayed quotes lose moves
Traditional surveys can require travel, manual item lists, separate volume calculations and repeated clarification. The estimator spends valuable time collecting information before they can apply their expertise.
Inconsistent Inventories
Item descriptions and quantities vary between customers, surveyors and branches.
Manual Volume Calculations
Teams repeatedly estimate cubic volume from notes, spreadsheets, memory or separate tools.
Slow Quote Turnaround
Long survey and preparation cycles give faster competitors an opportunity to respond first.
Missed Access Risks
Stairs, parking, long carries, lifts and difficult access are not consistently captured early.
Disconnected Handoffs
Survey data must be copied into quoting, CRM, scheduling and move-management systems.
One connected workflow
Turn customer photos into an estimator-ready survey
AI assists with the repetitive capture and calculation work. Your estimator reviews the inventory, risks and assumptions before an estimate is shared.
Invite the Customer
Send a secure mobile survey link from the enquiry.
Capture Rooms
Collect photos, access details and move requirements.
Detect Inventory
AI assists with identifying and organising household items.
Calculate Volume
Build a structured inventory and estimated cubic volume.
Estimator Review
Confirm items, risks, assumptions, services and pricing.
Share & Book
Send the estimate and move approved data into operations.
How Isoft helps
Automate the survey without removing estimator judgement
The goal is not to let AI produce an unchecked moving quote. It is to give experienced estimators better, more consistent information much sooner.
- Remote mobile surveys: customers capture rooms, items, access conditions and service requirements using their phone.
- AI-assisted inventory: organise detected items into a structured survey for review instead of starting from a blank list.
- Automated volume calculations: calculate and adjust estimated cubic metres as the inventory is reviewed.
- Estimator workspace: review confidence, edit inventory, record risks and approve the estimate before sharing.
- Connected move workflow: integrate customer, survey and estimate data with CRM, booking, operations and finance.
Customer Mobile Survey & Estimator Workspace
AI-Assisted Inventory, Volume & Workflow Layer
Website LeadsCRMQuotingMove PlanningCustomer PortalAccounting
Measured moving-industry result
Reduced Quote Preparation From Two Hours to Under Ten Minutes
A moving business relied on slow, inconsistent manual surveys and volume calculations. We built a mobile-first workflow that assisted inventory capture and prepared the survey for estimator review.
<10 minto prepare an estimate that previously required approximately two hours
- AI-assisted item detection from customer-supplied images
- Automated cubic-metre calculations from the reviewed inventory
- Digital survey workflow with estimator review and control
- Reduced estimate turnaround and the need for onsite visits
A practical delivery model
Start with a controlled quoting workflow
Begin with one team, service type or branch, validate accuracy and estimator adoption, then connect the wider move lifecycle.
Review the Current Survey
Measure travel, capture, calculation, review and quote preparation time.
Configure the Workflow
Set inventory, volume, access, service and estimator-review requirements.
Pilot With Real Moves
Compare digital results with real estimator decisions and completed jobs.
Connect & Improve
Integrate approved data and refine the workflow using operating evidence.
Frequently asked questions
Questions moving companies usually ask
Does AI send the final quote automatically?
Not unless you deliberately choose that operating model. We recommend that AI assists with inventory and calculation while an experienced estimator reviews the move, access risks, services, assumptions and final price.
Does the customer need to install an app?
The survey can be delivered through a mobile-friendly web experience, allowing the customer to follow a secure link without installing a separate application.
Can the inventory and volume be corrected?
Yes. The estimator can review, add, remove or amend detected items and adjust the inventory before approving the estimate.
Can it identify access and operational risks?
The workflow can capture stairs, lifts, parking distance, long carries, restricted access and other questions relevant to planning. AI may assist, but important risks should still be reviewed.
Can it connect with our CRM or move-management system?
Often yes. We assess the APIs or import options available and design the integration so approved customer, survey and estimate data does not need to be entered again.
Can we start with a small pilot?
Yes. A controlled pilot is the best way to validate customer completion, inventory accuracy, estimator time saved and the effect on quote turnaround before wider rollout.
How much estimator time is each moving quote consuming?
Book a moving workflow review to examine survey time, onsite travel, volume calculation, quote turnaround and the hand-off into operations.