The Challenge
Jobs were being completed operationally, but invoicing was delayed due to manual POD collection and admin follow-ups.
Revenue was often sitting unbilled for several days, impacting cash flow and creating unnecessary pressure on the admin team.
The Solution
Isoft streamlined the POD capture process and introduced a trigger-based workflow that automatically moves jobs from completion to invoicing.
The Results
Invoicing completed within 24 hours
Improved cash flow consistency
Reduced manual follow-ups
Lower admin overhead
Why This Worked
Instead of replacing systems, we removed the gap between job completion and invoicing - where most delays were happening.
